Managed IT Services
Let's TalkAbout
Desktop Managed Services
Desktop-managed services allow you to focus on employee productivity, not technology challenges.
With desktop-managed services, ensure that desktop applications are secure and accessible so that your employees are efficient from anywhere.
Rather than make the costly investment in staff and infrastructure, companies are turning to an IT Support partner to free them from the burden of technical support so they can focus on their core business issues.
incidents are resolved by our remote services team or an onsite visit by one of our experienced engineers.
With desktop-managed services, ensure that desktop applications are secure and accessible so that your employees are efficient from anywhere.
Common Challenges
- OS Updates and Patching
- Break/fix
- Active Directory
- Endpoint Security
- Onboarding
- Asset/Warranty Management
- Remote agents to access machines from anywhere
- Endpoint security
- Proactive monitoring and management
- Scalability as your business grows.
Enterprise Managed Services
Technology is an investment, and you need to ensure that your investment is handled correctly.
With our enterprise offering, we’ll help you align business initiatives with next-generation technology so that you’re ready for future business demands.
Offload infrastructure monitoring and management so that you can continue to focus on business initiatives.
Common Enterprise Challenges
- Proactive monitoring and management
- Transparent reporting and data insights
- Technical expertise and knowledge transfer
- Mitigate security vulnerabilities.
- Leverage automation
- Always available support
- Administrative services
- Cloud/on-premises/hybrid environments
- Tier 1, 2, 3 escalation model
- Consistent and transparent reporting with data insights
IT Support Consulting
Engineers can scope out your environment and recommend solutions that address any issues that you’ve had in the past, and mitigate them in the future.
Whether that be hardware/software upgrades, maintenance, or just planning for the next 12 months.
Consulting occurs on an as needed basis, so we can be there as little or as much as you require.
Asset Management
Have you ever lost track of time and forgot to renew support on a machine? Or what about forgetting how long you’ve had that machine in the first place?
By leveraging our asset management, you receive real time reporting that details when the machine was purchased, if it has support on it, when it becomes ‘end of life’, and gain an understanding of how it’s being utilized.
You’ll no longer be bombarded with an estimate of how much you have to spend on new equipment because you’ll already have a plan in place.
Day-To-Day Help Desk
Our goal is to ensure that we’re only there when you need us, and that you need us as little as possible.
From fixing printing issues to troubleshooting hardware/software issues, you’ll have policies in place so maintenance occurs without you even realizing it.
Today’s environment often doesn’t even require a physical presence onsite, engineers can remotely address most needs and you can get back to work within minutes!
Lifecycle Management
Proactive maintenance can help you show the return on investment that you’ve made in virtualization, cloud, and on-premise efforts.
- Monitor/alerts
- Endpoint management and security
- Patch/update management
- Inventory management
Backup And Disaster Recovery
With the investment that you’re making in your IT infrastructure, it’s critical that your data is protected. Data backup and Disaster recovery solutions ensure that if the unexpected happens, you’re covered.
With secure, immutable backups in place, along with replication of production environments, you can offload the management AND security of your critical data.
Outsourced IT Consulting
Our IT Consulting practice ensures that your business gains agility that allows your organization to respond rapidly to changes in your environment, without losing momentum or vision.
Do you feel overwhelmed with the challenges of the rapidly changing IT environment today? IT Consulting Services can help IT managers identify where their obstacles are and formulate an IT strategy to execute on them.
IT plays a significant role in enabling your company to gain agility, maximize efficiency, and continually adapt to changes. Businesses continually face new challenges, however, these challenges often come with new opportunities.
Together, let's brainstorm ideas
Inform us, and we'll create the best solution for your needs.
Make your ambitions a reality by working with us!
Please fill out the form below to contact our specialist and discuss your project.